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Frequently Asked Questions (FAQs): Get answers to the most common questions.  
 
Reference, Self-Help, & Training Materials: View and download materials.  
 
Equipment Requirements: Check to see if your equipment meets minimum requirements.  If your equipment does not, you can purchase new equipment here.  
 
Information: For general information, E-mail Info@VIFamilies.com, or call (319) 277-3422.   
 
Helpdesk: For assistance, E-mail HelpDesk@VIFamilies.com, or call (319) 360-4235.  
 
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RECOGNIZED BY THE IOWA DEPARTMENT OF INSPECTIONS AND APPEALS AS A BEST PRACTICE FOR INNOVATIVE APPROACH TO RESIDENT CENTERED CARE 
 
TESTIMONIALS
I cannot begin to convey the positive reactions from both residents and families to this technology.  When a 96 year-old great grandmother gets to watch the antics of young family members in Chicago as they sit down for a meal, something akin to magic happens.  This same woman proclaimed herself to be unimpressed and uninterested prior to this video visit.  Afterward, she just glowed and could not say enough positive things. 
Sue, Administrator (former)  
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